Jabra Evolve 65 UC Stereo Wireless Bluetooth Headset / Music Headphones Includes Link 360 (U.S. Retail Packaging)

Good Points It's quick to get out when you get a meeting reminder in Outlook. You just press the power button, you get "pc connected" in your ear, and away you go. There are no wires to worry about, which is one of my main reasons for upgrading. The dongle is easy to pair if you want it for PC use only. It is a sleek minimalist design. I tried a Logitech wireless headset and it was completely unusable. This headset is usable and will perform well, but don't expect it to be great and expect some moderate annoyances. Issues Issues I've encountered include difficulty hearing properly on the stereo version. The headset blocks your ears so you can't hear your own voice. If you have to buy it, I'd rather take the mono version. It's not that comfortable to wear compared to the Jabra UC Voice 750 MS Mono which I've been using for 5 years and have always loved. If you tilt your head forward, the helmet falls off, which means you always have to look forward! This happens because it's mostly plastic, so there's nothing to hold it on except a small rubber band. It's also not as comfortable as the UC Voice. The magnet is not working properly. So many other people have mentioned this problem but nothing has been done yet (new purchase in May 2018). For me it's not really a serious issue, but the microphone doesn't stick to the headset properly and any kind of twisting motion causes it to pop out all the time. The mic doesn't fall out, so that's just a minor issue in my opinion. Unable to reconnect with PC after using Bluetooth. This one really bothers me. I tried to listen to music via bluetooth with my smartphone. When I was done I tried to go back to the PC connection but couldn't. I turned off the bluetooth on the phone but it no longer came back to the PC. The only way I've found is to remove the dongle (on the back of my PC and hard to reach) and then plug it back in. In the end, I decided not to use it for music. No instructions. There are literally 2 pages of instructions. It doesn't tell you how to fix the pairing issue I had above. I downloaded the pdf instructions from the website, but no additional instructions are provided. To switch audio devices, you need to use separate software, not included, or use the audio button in the system tray in Windows 10. The Windows 10 switcher is a godsend and allows you to easily switch between speakers and headphones, but without it you have to go straight back to "Sounds" and manually turn off the other device. Why didn't they put that in the instructions? Why didn't they provide additional software for Windows 7 and 8 users? Why didn't they test it on real people?! I despair, it's embarrassing. The audio instructions are quite boring. It says things like "pc connected" or "sound off". I could get used to it on my own, but that brings me to another problem - it's very slow to unmute. This means that in a meeting you suddenly have to talk to everyone and you can't. To unmute you have to hold the volume down for 2 seconds, then you get the audio instructions for another 2 seconds, then everyone wonders why you're not talking yet, then you start talking. Didn't they bother to test this in a real setting? The workaround is to use the on-screen mute button which speeds things up a bit. The audio quality is not great. Bluetooth is supposed to be digital audio, which means it actually moves data, not analog audio. That means the quality should be crystal clear and as good as a good pair of wired headphones. But the sound is coarse and the quality is equivalent to a good FM radio. It's not unusable but I expected much more for £102. Conclusion Overall I would stick with the wires and go with a Jabra UC Mono, for me the 65 is more fashion than function. Mankind still hasn't found a good way to make wireless headphones yet.