Installer le logiciel Windows Mixed Reality

Install Windows Mixed Reality software

09/15/2020

3 minutes to read

you

Applies to:

Windows 10

In this article

Get the Mixed Reality Portal

Launch Mixed Reality Portal

Once you have plugged in your Windows Mixed Reality headset and the driver has installed successfully, the Mixed Reality Portal (MRP) will automatically launch on your desktop. If the portal does not launch, you can still open the mixed reality portal from

Start > Mixed Reality Portal

.Once the portal has started, select

Begin

In the Mixed Reality Portal you can:

Show a live feed of the view in your headset (Windows Mixed Reality Ultra only) by selecting "Stop Preview" or "Start Preview." mixed reality.

Check the status of your headset and controllers. Select "Menu" to see all the information.

Configure new controllers.Select

Menu > Configure Controllers

Enable or disable the limit.Select

Menu > Border On/Off

.(If you turn it off, you will need to stay in one place for safety.)

Create a new boundary.Select

Menu > Run Setup

Access your mixed reality photos.Select

Menu > View photos in mixed reality

Get mixed reality apps and games.Select

Menu > Get mixed reality apps

Download Windows Mixed Reality

Windows Mixed Reality is 1 GB in size and your download times will vary depending on your internet connection.

troubleshooting steps

General troubleshooting

If you're having trouble or getting an error message while using the Mixed Reality Portal, try these solutions.

Restart Windows Mixed Reality

Disconnect your headset from your PC (both cables).

Restart your PC, then reconnect your headset.

Make sure your PC recognizes your headset

If restarting doesn't work, make sure your headset is recognized by your PC. Select Start, type device manager in the search box, then select it from the list. Expand Mixed Reality Devices and see if your headset is listed.

If it's not listed, try the following:

Plug the headset into different ports on the PC, if available.

Check for the latest software updates at

Windows Update

Install Windows Mixed Reality software

Uninstall and reinstall Windows Mixed Reality:

Disconnect your headset from your PC (both cables).

To select

Settings > Mixed Reality > Uninstall

Unpair your motion controllers: select

Settings > Devices > Bluetooth and other devices

.Select each controller, then select

Remove the device

To reinstall Windows Mixed Reality, reconnect your headset to your PC.

Common Error Messages

Here are some things to try for

error messages

you could see.

If you see this message

Try that

Check your USB cable

Connect your headset to another USB port (and make sure it's SuperSpeed USB 3.0). Also try removing any extension cords or hubs between the headset and the computer.

Check your display cable

Try the following steps:

Connect your headset to a DisplayPort 1.2 or later, or HDMI 1.4 or later. Make sure the port matches the most advanced graphics card in your PC.

If you're using an adapter, make sure it's 4K compatible

Try using another HDMI port

If you have an external monitor plugged into an HDMI port, try plugging it into a DisplayPort instead and use the HDMI port for your headphones

Something went wrong

Follow the general troubleshooting steps above.

Review and accept the terms and conditions

To continue setup, you must have 2 GB of free space on your PC. Review and press

I am okay

to the terms and conditions to continue

Compatibility check

Next is the compatibility check. The Mixed Reality Portal will check that your PC is compatible with Mixed Reality.

Green

checks means your PC has passed the required item!

Orange

triangles mean there may be issues with your PC for the given requirement. If you are having issues, you may need to troubleshoot or upgrade your PC.

red

The Xs mean that your PC does not meet the requirements for the specified item.

Prepare

You'll see a "Preparing your setup" message on your screen with a spinning icon, which should only take a few moments: