Cowin
Limited Warranty Notice (English) This warranty will be provided by COWIN Audio Technologies Co., Ltd. or the applicable local affiliate listed at: https://www.cowinaudio.com ("COWIN").COWIN makes the warranty set forth herein, with respect to this COWIN branded product and/or accessory ( “Product(s)”) purchased in a member state of America, European Union, England, Iceland, Norway or Switzerland, to the consumer (the “Warranty”) .If the product is purchased in any of the countries listed above, this warranty is valid and enforceable in each of them, although, if warranty service is provided in a country different from the country of purchase, the service may be delayed.
The warranty is voluntarily offered by COWIN and is separate from and in addition to the consumer's statutory rights under applicable national laws governing the sale of consumer goods and any right of the consumer against the original retail seller of the product and, therefore, do not assign, modify or replace these rights.
What is Covered by this Warranty 1.COWIN warrants the Products to be free from defects in materials and workmanship under normal use and in accordance with the respective Product User Manual, for the Warranty Period (defined below ).
2.
We extend a one year warranty to all items purchased from this website and users who register their product through the product registration form can earn an additional 6 months for a total of 18 months warranty.
3. Consumer law in some countries does not allow limitations on the warranty period or on the type of components covered by a warranty, and therefore the limitations described in point 2 above, for non-conforming limitations to these laws, may not apply to you.
What COWIN will do in the event of a warranty claim4.During the warranty period, COWIN or an authorized service center will, at COWIN's option, repair or replace the product or any relevant part thereof if defective materials and workmanship.5. The repaired Product or part, or the Product or part supplied as a replacement for a defective Product or part, must be free from defects in materials and workmanship. The repair or replacement of a Product or a part may involve the use of a functionally equivalent reconditioned unit.6. The consumer will not be charged (whether for parts, labor or otherwise) for the repair or replacement of a defective product during the warranty period. Any defective Products, parts, cards or equipment replaced will become the property of COWIN.7. Warranty on a repaired or replaced product or part will continue for the remainder of the warranty period of the product that was repaired or replaced or, for three (3) months from the date of repair, whichever is longer. two.8. The consumer will be required to provide the original purchase receipt or any other documentation or information requested or required by applicable law with respect to the date and place of purchase. In the event that this information is not presented or if they are incomplete or illegible, Cowin reserves the right to refuse to provide the above service with respect to the warranty claim.
What is not covered by the warranty9. This warranty does not cover defects and damage resulting from: a) normal wear and tear of the equipment or otherwise due to normal aging of the equipment.b) The Product being used other than in the normal and usual manner.c) Any disassembly, repair, alteration or modification performed by anyone other than COWIN or an authorized service center.d) Misuse, abuse, neglect or accident howsoever caused or cause.e) Improper testing, use, maintenance, installation, or any alteration or modification of the Product.f) Food or liquid spillage, corrosion, rust, or use of the wrong voltage.g) Scratches or damage to plastic surfaces and all other externally exposed parts due to normal use.h) Use outside of the use authorized by the product user manual.10. This Warranty will not be available: a) if the serial number or warranty seal on the Product is illegible, has been altered or removed; or, b) without any proof of purchase.11. The warranty applies to the product as originally supplied. The warranty does not apply to any software or other equipment owned by COWIN or third parties. However, you should check the End User License Agreement, separate warranty/warranty statement(s) and/or any disclaimer provided or intended to apply to such items.