Fix: HyperX Cloud Alpha mic not working
HyperX Cloud Alpha is an advanced gaming headset designed especially for gaming enthusiasts. Recently, some of its users reported an issue where its mic was not working. Even if you are using the headset for the first time, this problem may occur. The
HyperX Cloud Alpha mic not working
The problem is common and if you are also facing it, you can fix it by trying some simple solutions.
In this article, we will introduce the fixes to fix this issue so that you can get back to your favorite games and communicate with your teammates smoothly. Here are the fixes that will help you:
Fix 1: Give access to headset microphone
This fix is for Windows 10 users. If your microphone is not working, you need to allow your Windows 10 system to access it. To check if the microphone has access to Windows 10 and apps, follow these steps:
Right click on the
Start
in the taskbar and click
Settings
.
Once the Settings app is launched, go to
Privacy
>
Microphone
.
Under the
Allow access to the microphone on this device
section, click the
Switch
button. Make sure the toggle switch is on to allow access.
Also make sure that the
Allow apps to access your microphone
the toggle switch is on.
Check if the mic is working. If it still doesn't work, move on to the next fix.
Fix2: Check Microphone Settings
Another reason for the HyperX Cloud Alpha mic not working is that the headset is not set as the default device on your system or is disabled. Problems with the mic also occur if the volume is set too low and the it is unable to record your voice. Check the settings by following these steps:
Simultaneously press the Windows key and the R key to open the
To run
dialog.Type "
control
" and press Enter.
In the Control Panel, select
Big Icons
of
Seen by
scrolling menu.
To select
Ring
then click on the
Registration
tongue.
Right-click on any empty space in the device list and select
Show deactivated devices
.
Right click on the
Headset
and select
To permit
.
Then right-click again and select
Set as default device
.
Right click on the
Headset
and this time select
Properties
.
Click it
Levels
tab and drag the volume slider all the way up.
Click on
Okay
and check if the microphone is working.
Fix 3: Update Your Audio Drivers
If you are using an outdated or corrupt audio driver, your headset mic will not work. Updating the audio drivers will resolve the issue. Follow these steps to do so:
hurry
Win + R
key to display the
To run
dialog, then type "
control
" and press Enter.
In the Control Panel, select
Big Icons
of
Seen by
scrolling menu.
To select
Ring
then click on the
Proofreading
tongue.
Right click on your headset and select
Properties
.
Under
Controller Information
, Click on
Properties
.
Now click on
Modify the parameters
.
Go to
Driver
tab and select
Update Driver
.
Leave the windows
Automatically search for updated driver software
.
After updating your audio device driver, restart your PC. Then check if the microphone is working.
Fix 4: Check and Repair Headphone Jack and Cord
A common reason for your HyperX Cloud Alpha mic not working is the male jack. If your headset audio jack is damaged, you can fix it yourself very easily. Go through this
Tutorial
and find out how to repair the headphone jack.
Damaged headset cords and cables can also cause problems with the mic and it stops working. To check if the cord is damaged, inspect it from top to bottom and look for cuts. If you feel the cord is cut or damaged, replace the cable. Check that
DIY method
to repair a damaged cord.
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